Course Description
INTRODUCTION TO MANAGEMENT SKILLS
Managing a team for the first time can be a very daunting experience, your success is completely tied to the performance of others.
In order to face the challenges of your new role, you need to equip yourself with the essential people management skills that will enable you to motivate and gain employee commitment.
Develop a results-driven team by improving and adapting your people skills and harnessing the abilities of your team members.
A highly experienced management training specialist teaches this dynamic two-day course providing practical advice on developing not only management style but also putting a strategic plan in place, identifying priorities and problems, dealing with team issues and nurturing an effective and highly-motivated team.
This two-day programme will provide you with the tools and tactics that will help you make the transition from an individual contributor to a well-respected manager in order to achieve team success and drive bottom line performance.
On completion of this course you will:
- Know what causes teams to be effective and ineffective
- Make the transition to a leadership role
- Clarify the objectives for your team
- Learn how to listen to and question others effectively
- Learn how to give feedback to others more assertively
- Hold more useful and relevant meetings
- Agree performance goals with team members
- Have a process to manage accountability in the team
- Learn how to maintain the dignity of others at work
- Delegate more effectively
- Have a personal management process
Who should attend?
- Newly appointed managers, supervisors and team leaders who need support
- Supervisors and team leaders who want to update and improve their skills
- Experienced supervisors and team leaders who have received little formal training for their role
- Future team leaders or supervisors
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Testimonials
This course gave a good overview on different management styles, and the role plays reinforced the learnings. The trainer ensured a good atmosphere and great interaction of participants...
The Equality TribunalThis course gave a good overview on different management styles, and the role plays reinforced the learnings. The trainer ensured a good atmosphere and great interaction of participants, applying the theory. The Equality Tribunal
Excellent tips and tools were provided on this course e.g importance of leadership style, motivational tips, listening skills, coaching techniques etc. 10/10.....
AIBExcellent tips and tools were provided on this course e.g BILL, importance of reviewing leadership style, motivational tips, listening skills, coaching techniques etc. I gained many practical tips to help my team and I progress. Excellent people management course – it showed that we can make changes at our level. Excellent trainer, she really encouraged us to think and participate fully – 10/10
As a result of this course I now understand how to structure goals and how to deal with staff issues. This course develops you and others around you, it has wide ranging benefits.
KBCAs a result of this course I now understand how to structure goals and how to deal with staff issues. This course develops you and others around you, it has wide ranging benefits. The trainer made sure that everyone was fully engaged and made valuable contributions to the course. KBC Bank
The sections on coaching, appraisals and management styles will have a great impact on my work as these are areas that I need to improve on an ongoing basis...
RTE PublishingI feel that the coaching and appropriate techniques were addressed in a very practical, applicable way. The sections on coaching, appraisals and management styles will have a great impact on my work as these are areas that I need to improve on an ongoing basis. This course was very practical and I feel I can really apply what I’ve learnt. RTE Publishing
I was looking for direction on how best to handle different members of the team so the leadership model was very useful. Situational leadership was also very informative..
KBCI was looking for direction on how best to handle different members of the team so the leadership model was very useful. I also thought that situational leadership was very informative as I wasn’t aware of the different styles. Some of the things I picked up today would not be picked up in my day to day work environment. KBC Bank
This course is a very useful, practical, open and inclusive exploration of key people management issues... I learnt about coaching and different styles of management...
RTEThis course really met my objectives, particularly on situational leadership and identifying areas for improvement. Learning about coaching and different styles of management showed me areas I can improve on. I really enjoyed this course, as it is less formal and more interactive than others I have done. There is more intake of content as a result. This course is a very useful, practical, open and inclusive exploration of key people management issues. RTE
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