On completion of this course you will:

• Understand your leadership style and the impact you have on team members
• Know the difference between leadership and management and be able to apply the principles of effective leadership
• Be able to recognise the causes of dissatisfaction and de- motivation
• Know how to create a climate where individual team members are motivated to achieve higher levels of performance
• Develop practical strategies for becoming a better leader and motivator
• Knowing when to lead and when to manage
• Applying the principles of effective leadership
• The leader’s role in strategy development and planning
• Leadership and performance management