COURSE DESCRIPTION
This highly interactive half-day, one-to-one session is designed to enable the participant to communicate with confidence and influence stakeholders. This programme will help you to explore your personal style and develop strategies for enhancing your success.
You will learn about the psychology of influencing, understand the importance of non-verbal communication, and learn assertion skills in order to more effectively communicate with stakeholders.
On Completion of this course you will:
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Learn assertion techniques and how to assert yourself when faced with strong characters in positions of authority
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Learn to apply the Communications Triangle (ask, listen, reflect)
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Learn how to adapt your message to the needs of the listener
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Identify your primary influencing style, explore strengths and weaknesses and develop flexibility to improve your ability to influence
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Explore a range of influencing skills and understand the difference between push and pull techniques
- Understand how people are influenced through words, actions and body language
Who should attend?
- Senior managers and executives who find themselves negotiating internally and externally as a daily reality
- Managers who wish to communicate for performance
