Course Description
FROM SUPERVISOR TO SUPER LEADER
Making the transition in to leadership and managing a team for the first time can often be the greatest challenge faced by a supervisor.
Juggling the demands of task and team is not always intuitive. This course removes the guesswork and allows you to focus on the most important thing – achieving excellent results through others.
Who’s the Boss?
Learn the the principles of self-management and understand different leadership styles. Learn how how to bring out the best in others and to create a positive team culture for best results.
Engaging for Performance Management
Learn the principles of engagement, how to set goals and review performance for teams and individuals, the different leadership styles required in different situations and managing team meetings
The Coaching Manager
Learn the feedback balance and how to share feedback positively. Learn key Coacing Skills and when to apply the techniques associated with coaching for new skills, coaching for personal development and coaching on-the-go.
Assertive Communication
Understand assertiveness and learn how to get your point across clearly. Develop the skills and strategies to deal with conflict and challenging behaviours.
Taking Time to Lead
Learn to apply the principles of effective time management. Learn about setting priorities, effective planning and effective delegation. Develop the necessary skills to deal with ‘time stealers’.
On completion of this course you will:
- Know what causes teams to be effective and ineffective
- Make the transition to a leadership role
- Clarify the objectives for your team
- Learn how to listen to and question others effectively
- Learn how to give feedback to others more assertively
- Hold more useful and relevant meetings
- Agree performance goals with team members
- Have a process to manage accountability in the team
- Learn how to maintain the dignity of others at work
- Delegate more effectively
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Have a personal management process
Who should attend?
- Experienced supervisors and team leaders who have received little formal training for their role
- Supervisors and team leaders who want to update and improve their skills
- Newly appointed supervisors and team leaders who need support
- Future team leader or supervisor
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Testimonials
The sections on coaching, appraisals and management styles will have a great impact on my work as these are areas that I need to improve on an ongoing basis...
RTE PublishingI feel that the coaching and appropriate techniques were addressed in a very practical, applicable way. The sections on coaching, appraisals and management styles will have a great impact on my work as these are areas that I need to improve on an ongoing basis. This course was very practical and I feel I can really apply what I’ve learnt. RTE Publishing
As a result of this course I now understand how to structure goals and how to deal with staff issues. This course develops you and others around you, it has wide ranging benefits.
KBCAs a result of this course I now understand how to structure goals and how to deal with staff issues. This course develops you and others around you, it has wide ranging benefits. The trainer made sure that everyone was fully engaged and made valuable contributions to the course. KBC Bank
This course gave a good overview on different management styles, and the role plays reinforced the learnings. The trainer ensured a good atmosphere and great interaction of participants...
The Equality TribunalThis course gave a good overview on different management styles, and the role plays reinforced the learnings. The trainer ensured a good atmosphere and great interaction of participants, applying the theory. The Equality Tribunal
High Performance trainers are very experienced and ensure that course content is practical, effective and relevant to our business. I would highly recommend High Performance...
KPMGHigh Performance trainers are very experienced and ensure that course content is practical, effective and relevant to our business. Learning is carried out in an open and engaging environment that helps bring out the best in our people. I would highly recommend High Performance Training. Sinead Kennedy, Associate Director, KPMG Business School
This course is a very useful, practical, open and inclusive exploration of key people management issues... I learnt about coaching and different styles of management...
RTEThis course really met my objectives, particularly on situational leadership and identifying areas for improvement. Learning about coaching and different styles of management showed me areas I can improve on. I really enjoyed this course, as it is less formal and more interactive than others I have done. There is more intake of content as a result. This course is a very useful, practical, open and inclusive exploration of key people management issues. RTE
High Performance Training is an extremely professional organisation working with high quality facilitators who deliver excellent and relevant programmes.
KBCHigh Performance Training is an extremely professional organisation working with high quality facilitators who deliver excellent and relevant programmes. I would highly recommend High Performance Training and particularly Loretto to any organisation. Sandra Reid, Head of Learning and Development, KBC Bank Ireland
Excellent tips and tools were provided on this course e.g importance of leadership style, motivational tips, listening skills, coaching techniques etc. 10/10.....
AIBExcellent tips and tools were provided on this course e.g BILL, importance of reviewing leadership style, motivational tips, listening skills, coaching techniques etc. I gained many practical tips to help my team and I progress. Excellent people management course – it showed that we can make changes at our level. Excellent trainer, she really encouraged us to think and participate fully – 10/10
I was looking for direction on how best to handle different members of the team so the leadership model was very useful. Situational leadership was also very informative..
KBCI was looking for direction on how best to handle different members of the team so the leadership model was very useful. I also thought that situational leadership was very informative as I wasn’t aware of the different styles. Some of the things I picked up today would not be picked up in my day to day work environment. KBC Bank
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