Breakthrough Conversations- Master the Art of Virtual One-to-One Performance

  • Course Type: Remote Training
  • Duration: 90 Minute Module of Half Day Session
  • Course Fees: Available on request
Enquiries: 01 853 2215 / training@highperformance.ie

Breakthrough Conversations- Master the Art of Virtual One-to-One Performance

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MODULE DESCRIPTION

Online or face to face, leaders and managers have to master the art of performance conversations. This dimension is a key pillar to their effectiveness. However, it is the one area that many leaders find stressful and/or unproductive.

  • What if these conversations could be transformed?
  • What if they could be one of the most important and impactful strategies in the leader’s toolkit?

This workshop is about introducing you to the concept of ©Breakthrough Conversations as the mindset for your virtual one-to-one meetings.

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THIS MODULE WILL

  • Outline the ©Five Layers of the Breakthrough Conversation

  • Explore the most common challenges in the virtual one-to-one context
  • Examine the key role of effective listening in the virtual environment
  • Discuss how to maximise the potential of the conversation – the collaborative approach
  • Engage with the four core behaviours to manage development in the conversation: Involve – Own – Model – Communicate
  • Look at ways to understand and constructively address resistance and other challenges – looking at the various types of resistant behaviour
  • Apply the BIFF-BOFF framework to giving and receiving feedback
  • Utilise the Three Deals© of handling difficult conversations
  • Utilise case-studies to explore common manager challenges and the effective responses used to ensure success
  • Use the Six Domains of Resilience to resource and sustain you in your role
  • Engage with the particular scenarios of the participants in a workshop format to ensure you have a range of approaches for your specific needs – the Breakthrough Conversations Clinic©

Who should attend?

  • Managers and individuals who want to increase their ability to communicate more effectively
  • Managers and individuals who want to increase their ability to provide
    effective per-to-peer feedback
  • Managers and individuals who want to improve their listening style and flexibility
  • Managers who want to build highly performing teams
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